Terms and Conditions for JomoRide

Last Updated: May 1, 2025

Welcome to JomoRide! These terms and conditions outline the rules and regulations for the use of JomoRide's Website, located at www.jomoride.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use JomoRide if you do not agree to take all of the terms and conditions stated on this page.

Definitions:

Platform: Refers to the JomoRide website and any associated services.
User: Refers to anyone accessing or using the Platform, including Drivers and Customers.
Driver: Refers to individuals registered to offer driving services via the Platform.
Customer: Refers to individuals registered to book driving services via the Platform.

Use of the Platform:

Users must be at least 18 years of age.
Users agree to provide accurate and complete information during registration and use of the service.
The Platform acts as a facilitator to connect Drivers and Customers. JomoRide is not a transportation carrier and does not employ Drivers.
Users are responsible for their interactions and agree to use the platform lawfully and respectfully.

Driver Specific Terms:

Drivers must maintain valid licenses, insurance, and vehicle registrations as required by law.
Drivers are independent contractors, not employees of JomoRide.
Drivers must comply with all local laws and regulations while using the Platform.

Customer Specific Terms:

Customers must provide accurate pickup and drop-off locations.
Customers are responsible for any fees incurred during the ride.
Customers must treat Drivers with respect and follow the rules of conduct.
Payment terms for services booked through the platform will be outlined separately.

Cancellation Policy:

For detailed information about our cancellation policy, including charges and refund procedures, please refer to our comprehensive Cancellation Policy.

Cancellation charges may apply based on the timing and type of booking.
Refunds are processed according to our refund policy outlined in the cancellation policy.
Customers are encouraged to review the cancellation policy before making a booking.

Intellectual Property:

All content, trademarks, and other intellectual property on the Platform are owned by JomoRide or its licensors.
Users are granted a limited license to access and use the Platform for personal, non-commercial purposes.
Users may not reproduce, distribute, or create derivative works from any content on the Platform without express permission.

Disclaimers:

JomoRide does not guarantee the availability of Drivers or the quality of services provided.
The Platform is provided on an "as-is" basis without warranties of any kind.
JomoRide is not liable for any damages arising from the use of the Platform.

Limitation of Liability:

JomoRide's liability is limited to the maximum extent permitted by law.
JomoRide is not liable for indirect, incidental, or consequential damages.
Users agree to indemnify JomoRide against any claims arising from their use of the Platform.

Changes to Terms:

JomoRide reserves the right to modify these terms at any time.
Users will be notified of significant changes via email or through the Platform.
Continued use of the Platform after changes constitutes acceptance of the new terms.

Governing Law:

These terms are governed by the laws of the jurisdiction in which JomoRide operates.
Any disputes will be resolved in the courts of that jurisdiction.

Contact Us:

If you have any questions about these terms, please contact us at support@jomoride.com.
We are here to help and ensure a smooth experience for all our users.